Help & Support

Cliply uses state-of-the-art AI models to generate videos from text prompts or images. Simply describe what you want to see, choose your settings, and our AI will generate the video in minutes.

Credits are the currency used to generate videos. New users receive starter credits upon registration. You can earn more through our ad reward system (mobile app) or purchase credit packs. Text-to-video costs 5–9 credits; image-to-video costs 5–12 credits depending on duration and resolution.

Generation typically takes between 2 and 7 minutes depending on the video length and resolution selected. Our system automatically polls for completion and notifies you when your video is ready.

Cliply generates videos at 480p or 720p resolution in MP4 format. Duration options range from 5 to 15 seconds depending on the generation type.

Yes! All generated videos can be downloaded directly from the result page or from your profile under "My Creations". Videos are stored for up to 90 days.

We strictly prohibit generating NSFW content, pornography, graphic violence, deepfakes of real people without consent, or any illegal content. Violations result in immediate account termination.

Generations can fail due to AI model errors, content policy violations, or server issues. If a failure is on our end, your credits will be automatically refunded. Try rephrasing your prompt and ensure it complies with our content policy.

Yes. Cliply uses device-based authentication without requiring email or password. Your data is stored securely and is never sold to third parties. See our Privacy Policy for full details.

Yes! Cliply has a mobile app available on Google Play. The iOS app is coming soon. The mobile app includes additional features like rewarded ads to earn free credits.

Subscriptions can be managed and cancelled through your profile settings. Cancellation takes effect at the end of the current billing period. Contact websitedeployer@gmail.com if you need assistance.